FAQ’s

 

I accidentally entered the incorrect shipping address - can you change it for me?
We do our best to process and ship orders as soon as possible, so any request to address change should be submitted as soon as possible. As once the parcel is sent we can’t do anything about it. please send your request to letsgetdressedclothing@outlook.com and be sure to include your order number and in the subject line “order change or change address”

I forgot to enter my store credit code. Can you apply it for me?
Once your order has been processed, we unfortunately cannot apply your store credit or refund you a partial amount. Please endure your code has been successfully applied at the checkout prior to placing your order by entering into the discount code field at checkout and clicking apply.

What sizing are your items in?
all of our items are listed in AU sizing. Please see our sizing chart if you require a sizing conversion. If you are still unsure about sizing , please contact our customer service team by email and we will do our best to ensure you find your perfect fit!

Are your garments true to size?
We stock a variety of clothing from different suppliers so our garments may not be exact to our size guide. Fit may also depend on style, material and design. If you would like more information on measurements of clothing please email our customer service team and we will do our best to give you the measurements you need.

How do I contact you ?
The best way to contact us is my email at letsgetdressedclothing@outlook.com

Where are you located?
Our head office is in Townsville, North Queensland, Australia

Do you have any storefronts where I can try on clothes?
If you live in Townsville you can try on clothes at Balance Beauty and Massage, shop 4, 66 Bayswater Road, Hyde Park. QLD 4812.